Lissa brings extensive administrative and management experience as our Office Manager. She is a caring and friendly customer service professional without whom the office wouldn’t run so smoothly. She oversees all office activities, including assisting in the development and implementation of firm policies and procedures, managing and overseeing the administration of HR policies, programs and practices within the firm. She helps with accounts payable, receivables and monthly billing. She understands that customer experience and satisfaction are consequential for long-lasting business growth and provides proactive customer support to ensure the best customer service for Ayon Design & Build.